Vocera AI

Overview

Vocera AI is a platform designed to test, evaluate, and improve AI agents. It offers tools for simulating scenarios, replaying real conversations, and conducting evaluations to ensure AI agents perform optimally across various workflows and personalities. The service aims to help businesses identify and fix issues in their AI agents before deployment, enhancing reliability and compliance.

Use Cases

• Evaluating AI performance with impatient or interruptive users
• Identifying and resolving recurring issues in AI conversations
• Ensuring compliance checks are consistently performed
• Optimizing AI agents for various user personalities

Key Features

• Scenario simulation for AI agents
• Real conversation replay functionality
• Custom evaluations and workflow testing
• Persona-based testing
• Compliance check verification
• Detailed reporting and improvement recommendations