ChurnControl

Overview

ChurnControl is a generative AI-powered Agent chat that steps in at the point of potential cancellation to engage customers in open-ended, empathetic conversation. It listens to the customer's concerns to capture churn reasons in all its nuance, then uses its expert product knowledge and analyzes customer data to offer tailored alternatives to churn.

Use Cases

• Reduce Churn
• Refine Customer Retention Strategies

Key Features

• Installation With a Single Line of Code
• Up to 30% Churn Reduction in Month One
• Up to 40x ROI
• In-Depth Data Insights into Customer Churn